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VOL. 7, ISSUE 6 (2025)
Evaluating the benefits and drawbacks of online mediation and dispute resolution in India
Authors
A Shanmuga Raman
Abstract
The phrase "online dispute resolution" (ODR) describes a type
of conflict resolution that uses any online-accessible technology to facilitate
the mediation or arbitration of disputes involving two or more parties.
Nevertheless, the coordination of data and it seems that the management
technologies used in the procedures have an impact on the strategies used in
dispute resolution. As is well known, India's legal system is currently
overwhelmed by the number of pending cases in a number of areas, such as criminal,
civil, and the recently developing cyberspace. Establishing an ODR system and
utilizing more sophisticated second-generation technology could benefit India.
This paper presents a concise treatment with an abstract, an introduction that
frames the Indian problem-space and opportunities, and a focused literature
review that surveys foundational policy instruments, empirical findings,
technical developments, comparative implementations, and critical concerns that
should guide India’s adoption of advanced ODR systems.
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Pages:1-4
How to cite this article:
A Shanmuga Raman "Evaluating the benefits and drawbacks of online mediation and dispute resolution in India". International Journal of Social Science and Humanities, Vol 7, Issue 6, 2025, Pages 1-4
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