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VOL. 7, ISSUE 5 (2025)
A multi-stage framework for rural development through e-governance: Integrating input to feedback mechanisms
Authors
Abhay Shukla
Abstract
This paper outlines a research-validated Multi-Stage Framework for
rural e-governance. By going beyond fragmented and siloed technology-centric
approaches to your work, the framework leverages a Systems Approach with the
aim of facilitating sustained Rural Development (SRD) through adaptive learning
over time. The framework consists of five cyclical stages that begin with the
Input Stage, which involves securing four Critical Success Factors (CSFs),
namely: ICT Infrastructure, Institutional Framework, Human Capacity, and
Financial Resources. Once adequately established, the next stage, the Process
Stage, integrates population engagement as operationalized through the ACACAE
Model (Awareness, Communication/Consultation, Adoption, Collaboration, Advocacy
and Empowerment) to directly link Traditional Knowledge Systems (TKS) and
provide a critical G2C2G pathway. Success is then operationalized in the
familiar Output Stage through associated enhancements in Transparency,
Efficiency, Accessibility and Accountability. The process will (and should)
provide medium-to-long term outcome-based transformative effects across
Economic, Social and Administrative Development to ultimately facilitate
sustained Genuine Empowerment in the Outcome Stage. The cycle is then closed in
the Feedback Stage, where Citizen Feedback can be implemented through Digital
Grievance Redressal in order to usher in Policy Improvement and Sustainability
into the model over time
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Pages:119-125
How to cite this article:
Abhay Shukla "A multi-stage framework for rural development through e-governance: Integrating input to feedback mechanisms". International Journal of Social Science and Humanities, Vol 7, Issue 5, 2025, Pages 119-125
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